As some of you may remember, I recently shared a primer on Design Principles for AI Tools where I discussed best practices for designing features powered by Artificial Intelligence. Since then, I’ve continued to experiment a variety of different AI-powered products — it seems there’s a new one popping up…

Caveat: the following is a list of ideas and tips from my perspective, which I’ve built up over the years as a design professional and leader. In times like these, it’s important for me to acknowledge that I speak from a place of privilege and relative good fortune. This piece…

As designers, there are few things more exhilarating than working in new frontiers of technology. What are key UX design principles that will help designers create delightful, highly usable, inclusive experiences for AI? — Unless you’ve been blissfully unplugged for the last few months or so (and if you have been, I’m already jealous), you’re probably hearing a lot about advances in artificial intelligence and all the accompanying excitement, anxiety, buzz, and speculation that comes with it. The atmosphere feels positively electric with potential.

Imagine waking up and suddenly finding yourself at the controls of the International Space Station. You have no idea what any of the blinking lights mean, or what any of the buttons and switches are for — and you have no idea what you’re expected to do. This is how…

What is Competitor Research? Competitor (sometimes referred to as comparative research) research is a valuable component of doing good product research and discovery. Comp research provides perspective and inspiration for building your product, as well as hints for how to stand out from the crowd. You can learn so much by taking a deep…

Unless you were asleep for the first half of 2018, you were probably keenly aware of the feverish anticipation in the interactive design community leading up to the release of the InVision Studio app. InVision is best known for their Sketch and Photoshop plugin suites like Craft, and for being…

Any designer or creative professional would agree that there is no on/off switch for creativity. Inspiration can be a frustrating, elusive beast: absent when you’ve set aside time for important work, and then striking when you’re in the middle of something else entirely. There are a few creativity exercises that…

Design is part art and part science. You’re applying your skills and knowledge to solve specific problems and, very often, to support the goals of your clients as well as your end users. …

We are a throw-away society. From fast fashion to manufactured obsolescence in our gadgets, much of what we buy gets thrown in the trash within less than a year. Products wear out far too quickly or are replaced by something shinier, newer, or more trendy. Not only is this terrible…